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Workforce & Economic Development:
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• Management & Supervisory Institute (MSI)
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Management & Supervisory Institute (MSI)
The MSI requires the commitment of an established cohort group. By design, this group will move though the series as a participant cluster, creating group synergy and building upon a variety of experiences. The courses work together to build upon one another and learning from previous classes is constantly being reinforced. The MSI culminates with a graduation luncheon, including sponsoring employers, where participants deliver a project overview summarizing the impact of the training and how it will affect their work performance. The program contains 105 contact hours made up of 15 –7 hour sessions over a 6month period. The institute cost is $2800 per person or register 2 or more from your company for $2500 per participant. Registration includes all materials and seating is limited, so register early. Course Requirements: To earn the Institute certificate, participants must complete at least 85% of all courses and participate 100% in the Project Review/Feedback. Additionally, assessment tests must be completed for each module. Special topics courses in Professional Development, as well as the Management & Supervisory Institute program can also be conducted for company groups on contract, or customized and targeted to specific needs. For more information, contact Becky Murray at 1-800-659-4562 x 4011 or 765-966-2656 x 4011 (if outside of Indiana). MSI consists of the following courses Understanding the Role Using Extended DISC ® Supervision is most effective when there is mutual respect between the employee and the supervisor. Awareness of our own behavior can lead to increased understanding of others, which may subsequently effect how we deliver work instructions, lead, motivate, make decisions, solve problems and manage change. Attend this course and learn skills to effect positive change in yourself, your department, your company and your life. Topics include:
Course Length: 8 hours Fee: see above Mastering the Tools of Management Strong leadership is a direct result of managers effectively utilizing the tools of management, such as planning and organizing, delegating, problem-solving, decision-making, motivating and coaching. Supervisors use these tools daily, and this course is designed to help them analyze their level of effectiveness. Topics include:
Course Length: 16 hours Fee: see above Leader, Manager, or Both? What's the difference between a leader and a manager? Can you be both? This workshop sheds light on both roles and addresses planning and meeting goals and objectives. Topics include:
Course Length: 8 hours Fee: see above Communicating for Results Supervisors must communicate clearly and with confidence to be successful in today's workplace. This course provides an understanding of the basic concepts and techniques needed to communicate for results, such as good listening skills and the avoidance of communication barriers. Topics include:
Course Length: 8 hours Fee: see above Managing and Resolving Conflict Conflict management is one of the biggest challenges individuals face personally and professionally. Presented and dealt with in a positive manner, conflict can be a healthy component of human interaction, but nonetheless it takes practice and skill to mold it into a positive outcome. This course focuses on understanding the nature of conflict and how to manage it, as well as the and tools that bring resolution. Topics include:
Course Length: 8 hours Fee: see above Improving Written Communications Level 1 Effective business writing comes naturally to some, but is an acquired skill for most. This course will help participants recognize that written communication must be adapted to the audience and situation. It helps them understand the appropriate level of formality as well as the recommended format. It also provides them with reference tools that may be used to continually improve. Topics include:
Course Length: 16 hours Fee: see above Conducting Effective Meetings Inefficiently run meetings can be time-consuming and very costly. Learn to organize and conduct effective meetings that will provide maximum benefits, while minimizing the costs and negative results. This course facilitates getting things done through others. Topics include:
Course Length: 8 hours Fee: see above Overcoming Basic Business Challenges Buy-in to continuous improvement comes from an understanding of the overall picture. But often, exposure to this picture is limited to those with Business degrees. Managers at all levels can become more knowledgeable about business concepts and how to gain company loyalty from their employees, by taking Big Picture Business Basics. This course results in a deeper understanding of all stakeholders, including the customer. Topics include:
Course Length: 16 hours Fee: see above Human Resource Aspects of Supervision One of the many hats you'll wear as a supervisor is that of a Human Resources representative. It's important to quickly increase your awareness of the role you play in helping an employee be successful and in limiting the legal exposure to yourself and your organization. Topics include:
Course Length: 8 hours Fee: see above Coaching Coaching is an important part of developing an effective organization and not just a way to deal with 'problem' employees. In this workshop you will learn how to create a coaching environment with your employees that centers on trust, respect and open communication. Information provided in this workshop may lead to increased job satisfaction and motivation of your employees. Topics include:
Course Length: 8 hours Fee: see above The Role of the Supervisor in Employee Perfrmance To improve productivity, reduce errors and increase employee morale you must first have well-trained and prepared workers. Participants are introduced to adult learning principles, the importance of constructive feedback, and the value of teaching participants to "do it right", recapturing training shortcuts that may have developed over time. This course outlines the elements that must be included in a training program, whether written or conveyed verbally. Topics include:
Course Length: 8 hours Fee: see above |
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